Free Resizing & Repair

We offer one FREE resizing (within 2 full sizes) of your rings, subject to the terms and conditions below:
1. Customer will be responsible for any related shipping cost.
2. The time frame for the FREE resizing is within 30 days after the original order was received.

The following rings are not covered by our free re-sizing policy and will incur a charge if re-sized:
1. Rings that need resizing of more than 2 full sizes.
2. Rings that are beyond the free resizing time frame.

Note: Resizing for the first time is free (within 30 days/within 2 full sizes), each additional resizing will occur a small fee of $10, resizing is limited to up to three times, and the total resizing period must not exceed 30 days from when the original order was received.

We proudly offer 1 full year of free repair and stone replacement for all the jewelry we sell:
Our jewelry is under warranty for one year against any defects in material or workmanship. If a stone falls out of your jewelry due to a defect, we will replace it at no charge. (This warranty does not cover physical damage that may occur to the jewelry due to rough handling or mishap.)

Full Warranty Terms:
1. Customer will be responsible for the shipping fee to send the items back to Gemsofzodiac.com.
2. Customer should make sure that items are safely packed before sending them back. Gemsofzodiac.com will not be responsible for any lost or stolen items.
3. When sending back the items, the customer must use a shipping method that has tracking on it. We strongly recommend items be fully insured as well. Packages with no tracking will not be processed.
4. Gemsofzodiac.com reserves the right to void the warranty on any items showing signs of modification, abuse or damage beyond "normal wear", as determined solely by our jewelry professionals.